1. SCOPE OF APPLICATION
These General Terms and Conditions of Sale (GTS) apply to all sales concluded by the company ELITE – oofti.fr (SIREN 501 663 405), whether the order is placed via the Internet, by telephone, in writing, or at oofti.fr's premises.
Any order implies the buyer's full and unreserved acceptance of these GTC.
Any deviation will only be valid after written and express acceptance by oofti.fr. These GTC prevail over any of the buyer's purchase conditions.
2. CLIENTELE
The products and services offered by oofti.fr are exclusively intended for professionals in the dental sector (dental surgeons, doctors, prosthetists, etc.), excluding consumers as defined by the Consumer Code.
2 bis. Prohibition of sale to individual consumers
The products sold by oofti.fr are strictly reserved for healthcare professionals. Consequently, any order placed by a person who cannot justify their status as a healthcare professional will be deemed null and void.
In this case, no refund, exchange, or right of withdrawal will be granted.
The company oofti.fr reserves the right to cancel any order that does not comply with this condition, without the buyer being entitled to any compensation whatsoever.
3. ORDERS – ACCEPTANCE
Orders only become final after written confirmation from oofti.fr. This confirmation alone determines the nature, quantity, and characteristics of the products sold.
The company reserves the right to refuse any order in case of a prior dispute or presumed insolvency.
4. DELIVERY TIMES
The shipping and delivery times communicated by oofti.fr are provided as an indication only. Any delay cannot, under any circumstances, justify the cancellation of an order, refusal of goods, or a claim for compensation.
The company oofti.fr cannot be held responsible in cases of force majeure as defined by Article 1218 of the Civil Code or similar events (fire, flood, strike, transport interruption, supply chain disruption, border closures, etc.), including when these events occur with its suppliers or partners.
4 bis. Subscriptions and recurring deliveries
Certain products offered on the website can be purchased as a subscription, allowing for recurring delivery according to the frequency chosen by the Client during the order.
Subscription management (pausing, modification, termination) is handled via a dedicated interface, accessible from the client area.
Subscription payments are made automatically at each due date, using the payment method saved during the initial subscription. The Client acknowledges that a valid payment method is required to activate and maintain a subscription.
Subscription prices are indicated exclusive of taxes. The applicable VAT is added in accordance with current regulations, and the total amount including tax is confirmed during payment.
The Client may terminate their subscription at any time, without charge, for future installments, up to two (2) days before the next billing due date. Recurring deliveries are made subject to stock availability. In case of exceptional unavailability, the Client will be informed and an appropriate solution will be proposed.
5. TRANSPORT AND RECEIPT
Goods are deemed to be picked up at our premises. Transportation is at the risk and peril of the consignee, unless transportation is organized by the buyer.
In the event of damage or shortage, the buyer must notify the carrier by registered letter with acknowledgment of receipt within three days of receipt (excluding public holidays), in accordance with Article L.133-3 of the Commercial Code.
6. CLAIMS
Any claim relating to an apparent defect or non-conformity must be sent to oofti.fr within 8 days of receipt.
Hidden defects are subject to articles 1641 et seq. of the Civil Code, within a period of 2 years from the discovery of the defect.
No claim shall suspend the enforceability of sums due.
7. RIGHT OF WITHDRAWAL
In accordance with the regulations applicable between professionals, no right of withdrawal is granted.
Furthermore, if an order is placed by an individual consumer in violation of Articles 2 and 2 bis, no request for a refund, exchange, or cancellation will be accepted.
8. PRICE
Prices are expressed in euros, excluding taxes. They are invoiced based on the rate in force on the day of delivery, unless otherwise agreed in writing.
Shipping costs, insurance, and VAT are extra.
9. PAYMENT TERMS
Payments are made in cash, unless otherwise agreed. Payment terms are available on the website www.oofti.fr.
Any delay in payment will result in penalties equivalent to three times the legal interest rate, as well as a lump sum indemnity of €40 for collection costs (Article L441-10 of the Commercial Code).
10. RETENTION OF TITLE
The company oofti.fr retains ownership of the delivered goods until full payment of the price in principal, interest, and accessories, even in the event of payment delays being granted.
By express agreement, oofti.fr may assert its rights under this retention of title clause for any unpaid debt, on all products in the buyer's possession. These products will conventionally be presumed to correspond to those unpaid.
Consequently, the company oofti.fr may, without prejudice to any other right or action, claim and recover the unpaid goods as compensation for its unpaid invoices, even in the event of collective proceedings against the buyer, in accordance with the legal provisions in force.
11. WARRANTY
Products benefit from a contractual warranty of 6 months against manufacturing defects, starting from the invoicing date.
This warranty covers only the repair or replacement of products recognized as defective, excluding any indirect damage.
It is in addition to the legal guarantees of conformity and against hidden defects provided for in articles 1641 et seq. of the Civil Code.
12. INTELLECTUAL PROPERTY
Any reproduction or use of the brands, logos, products, visuals or documents provided by oofti.fr, without written authorization, is strictly prohibited.
13. CATALOGUES AND PUBLICATIONS
The information contained in commercial documents, brochures, or on the website is non-contractual. oofti.fr reserves the right to modify its product selection at any time without prior notice.
The company cannot be held responsible for any typographical errors.
All product images are for illustrative purposes only and are non-contractual
14. APPLICABLE LAW – JURISDICTION
These GTC are subject to French law.
In case of dispute, the Commercial Court of oofti.fr's registered office shall have sole jurisdiction, even in the event of multiple defendants or third-party claims.
